There is no better time to achieve this feat but in the silver jubilee year of WorldLink’s service. WorldLink services started with a simple email service over dialup connectivity by founder Director and Chairman Dileep Agrawal in the year 1995. Over the years the organization had traversed many a difficult path experimenting with technology like VSAT , Wireless technology, Cable Internet and then FTTH in 2014 to serve the broadband market in Nepal.
The journey was not smooth but with difficult regulations from time to time, however with the grit and determination of all the 3 Board Directors Dileep Agrawal, Manoj Agrawal, Late Bijay Jalan, WorldLink inched steadily towards customer growth with expansion of network and focus on customer service. Walking with the vision to connect everyone, anywhere, WorldLink connected difficult and remote areas like Karnali, Phokshundo lake and with the same spirit is going and connecting the interiors of Nepal continuously now and in the coming years.
WorldLink’s Chairman Dileep Agrawal accredits the entire milestone achievement to the trust and support of the customers. He said ‘Today is a proud moment for the entire WorldLink family as we become a large family of 500000 households. This has only happened because of the unrelenting support of our customers who have extended their understanding , support and trust to us in difficult and trying times and stayed with us. Their faith, their appreciation had been the only fuel that propelled us to move forward from one goal post to another and thus have come so far. I would also like thank all employees for their dedicated hard work to serve our customers and would also like to remind them of the huge responsibility we carry on our shoulders to make this big family of 5 lac customers happy and satisfied with our service. Everyone of us need to striver harder and focus on continuously improving customer service and service quality .I also humbly request every customer to continue their support and faith in us so that we can grow to a larger family in the years to come. WorldLink being the largest ISP in Nepal also has the responsibility to bring state of the art technology , innovation in products , better customer servicing benchmark and a lot more on which we are continuously working ‘
WorldLink is not only an retail internet service provider but are also an Enterprise Solutions Provider with a huge depth in Enterprise solutions. Also WorldLink provides complimentary IPTV services to its customers under the brand name NETTV. Keeping in mind ,better value offering to customers WorldLink has also built up more than 11500 Wi-Fi hotspots across Nepal through which customers can get unlimited wi-fi internet outside their house. Not only that , non WorldLink customers can get FREE internet from these wi-fi hotspots. More than 1.5 lakhs customers daily use this facility in Nepal. WorldLink continues to work on its mission to enrich the lives of its customers through better world-class service.