Kathmandu. The Office of the Prime Minister and Council of Ministers has received 1,755 complaints through Hello Sarkar in the last one week. Of them, 1,174 complaints have been resolved and 119have been resolved, according to Hemraj Aryal, joint secretary and spokesperson of the office.
In a weekly press briefing held on Friday, Aryal said that complaints have been received about the salary and wages of the workers, payment of Dashain allowance, gas shortage,invoice of and increase in fare of public transport.
‘In the last week, we have received a total of 1,755 complaints received by Hello Sarkar. “Out of which 119 complaints have been resolved and 1,174 complaints have been resolved,” he said. ’
According to Aryal, there have also been complaints about problems in getting salary, allowances and facilities due to the absence of the Chief Administrative Officer at the local level. Similarly, complaints of customs evasion, smuggling, low invoicing and online fraud have also been received. “Incidents related to online fraud have also been increasing in recent times. “, he said.
He also said that there have been complaints of difficulty in getting consular services in Cyprus. He said that the issue has been resolved by coordinating with him. According to the office, the on-site monitoring of the offices in various districts of Bagmati Province is also being done to address the complaints received in Hello Sarkar and for the facilitation.
1,167 employees in action
The National Vigilance Center has directed the concerned bodies to take action against 1,167 employees, including 1,132 for not following the time and 35 for not wearing the prescribed uniform. Spokesperson Aryal said that during the monitoring conducted in 106 offices from September 15 to 20, it was found that the employees were not following the code of conduct.
He said that the National Vigilance Centre has intensified the monitoring of the code of conduct of the employees. “The concerned authorities have been directed to take action against 1,167 employees, including 1,132 for not following the time and 35 for not wearing the prescribed uniform. “, he said.
According to the Office of the Prime Minister and Council of Ministers, a 21-day training on technical testing is being conducted for 30 engineers in order to prepare manpower for technical testing in the current fiscal year.
The government has recommended to the President to issue three ordinances to amend the laws related to land, disaster and forest. Spokesperson Aryal said that three ordinances have been recommended to the President as per the decision of the Council of Ministers on October 7. According to him, the ordinance to amend some Nepal acts related to land, 2083, ordinance to amend some Nepal acts related to disaster, 2083 and ordinance to amend some Nepal acts related to forest, 2083 have been recommended.
Although all the three ordinances have been recommended to the President, the press briefing did not disclose the details related to their provisions and implementation.
Cleanliness Week in Singha Durbar
Likewise, the government has organised the Cleanliness Week in the ministries and government bodies in Singha Durbar from October 7 to October 11.
All the ministries and agencies within Singha Durbar have been asked to participate in the cleanliness campaign. Letters have also been sent to the Office of the Chief Minister and Council of Ministers and the local level in this regard.
‘From October 22 to 28, all the ministries and agencies inside Singha Durbar will have to clean their premises and all their tables, inside and outside the office. It has been continued as a campaign. “, Aryal said.
He said that they have also been requested to appoint a focal person in every ministry and agency to make the sanitation work regular and effective. The focal person should make arrangements for regular monitoring and monitoring of the sanitation work. Aryal also requested the concerned agencies to send the name and phone number of the focal person to the Office of the Prime Minister and Council of Ministers.


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