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Shree Airlines employee breaks passenger’s luggage, the person who broke it says ‘we will compensate’, the company says ‘we will not give it’

Artha Sarokar

Kathmandu. Employees of Shree Airlines have broken the luggage of the passengers. The employees of the airline broke the luggage of Sunil Kumar Sah, who was coming to Kathmandu from Dhangadhi.

Shah alleged that his newly purchased luggage broke due to the negligence of the airline staff.

‘The weight of the luggage was high. The employee forcibly grabbed the handle and lifted it carelessly, but broke the handle. “, while talking to Artha Sarokar, Sah said, “They broke the luggage in front of my eyes. I apologized after making the video. ’ 

According to Shah, the employee of the airline, who initially claimed that he was not at fault, later apologized and said that he would be compensated.

‘When I asked for compensation, the employee who broke the luggage said that they would compensate me and I was asked to go to the Kathmandu Cargo Office. “But when I went to the Kathmandu Cargo Office, the company returned the luggage saying that it was already broken without paying compensation.” ’

In a video made by Shah at the airport after the luggage was broken, it is clearly heard that the airline employees apologized and said ‘we will compensate’. However, Sah alleges that even though the employees admit the mistake and give compensation, the company refuses to compensate. He has expressed his anger that Shree Airlines broke his luggage and did not pay compensation.

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